Terms and Conditions
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1. Trailers sales
1.1 New trailers are sold as per customer quotation detailing the specifications. Our new trailers carry a manufacturing and parts guarantee of five years on aluminum parts, two years on all other parts. This guarantee is subject to the buyer not over loading the trailer; performing regular services; and not abusing the trailer by using it for purposes other than its intended function. All horses kick marks, wear and tear from the horse or deterioration by the horse will not be covered under such guarantee.
1.2 All New trailers ordered at Cheval Liberté SA by customers are then ordered at the factory for production. All custom orders, once finalized with deposit can at no time be cancelled, as the part payment deposit is then paid to the factory to start manufacturing process. No stock is available at the factory, each trailer manufactured is made as per client order. ETA’s are only a time indication but not a definitive delivery date. Due to shortage of raw material worldwide, especially aluminum, as well as a container shortage worldwide, current ETA’s given to customers can have major delays, completely out of our control.
1.3 All trailers prices exclude registration and licensing costs. Cheval Liberté offers this service, that will be charged at extra cost.
1.4 Second hand trailers are sold voetstoots and without any guarantees. The BUYER is responsible for the “change of ownership” before the current license expires. Should the BUYER not perform this duty the SELLER will at the time of renewal scrap the vehicle and charge the BUYER with all related costs.
1.5 The SELLER shall not be held liable for: loss, theft or damage to the trailer whatsoever; or loss or damage to the towing vehicle of any nature whatsoever; or any injury or death of whatsoever nature caused to the BUYER or third party by the trailer; or loss or damage of the cargo stored on the trailer or any third party belongings.
2. Servicing and repairs
2.1 Cheval Liberté SA shall not be held liable for: any loss, theft or damage to the trailer while it is in our possession; or loss or damage of any cargo stored on the trailer while being serviced or repaired.
2.2 Our service carries a guarantee of three months. This guarantee is subject to the OWNER: not over loading the trailer; performing regular services; and not abusing the trailer by using it for purposes other than its intended function.
2.3 All work to be quoted on and signed by client for acceptance before work commence.